Privacy Policy

Privacy Policy

Last Updated: August 13, 2026

Crescendo Community Arts (“Crescendo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, register for programs or events, make a donation, submit a form, communicate with us, or otherwise interact with Crescendo Community Arts.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. About Crescendo Community Arts

Crescendo Community Arts is a nonprofit organization dedicated to strengthening communities through music and the arts.

Our programs and services may involve children, young people, parents, guardians, families, volunteers, educators, artists, donors, and community partners. Because some of the individuals who participate in our programs may be minors, we take particular care with information relating to children and families.

2. Information We Collect

Depending on how you interact with Crescendo, we may collect the following categories of information.

Information You Provide Directly

You may provide personal information when you:

  • Contact us through a website form.
  • Register for a program, class, concert, or event.
  • Make a donation.
  • Purchase a service, registration, merchandise, or other item.
  • Subscribe to newsletters or other communications.
  • Apply to volunteer or participate in a program.
  • Submit an inquiry or request.
  • Communicate with us by email or other means.

Depending on the interaction, this information may include:

  • Name.
  • Email address.
  • Mailing address.
  • Telephone number.
  • Information about a parent or legal guardian.
  • Participant or student information.
  • Program or event registration information.
  • Emergency contact information when required for participation.
  • Volunteer or application information.
  • Donation or transaction information.
  • Communications you send to us.
  • Other information you voluntarily provide.

We only request information that is reasonably necessary for the purpose for which it is collected.

3. Payment Information

When you make a donation or payment through our website, payment information may be processed by a third-party payment provider.

Crescendo generally does not receive or store complete payment card numbers, security codes, or other sensitive payment credentials submitted directly to the payment processor.

The payment provider may collect and process information necessary to authorize and complete the transaction, prevent fraud, comply with legal requirements, and provide payment services.

Your use of a third-party payment service may also be subject to that provider’s privacy policy and terms.

4. Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website infrastructure, hosting provider, analytics services, security tools, or other technologies.

This information may include:

  • IP address.
  • Browser type and version.
  • Device type.
  • Operating system.
  • Pages visited.
  • Date and time of visits.
  • Referring website or page.
  • General geographic information.
  • Website interactions and usage information.
  • Technical information about how the website is accessed.

We may use this information to operate, maintain, secure, analyze, and improve our website and services.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small data files stored on your device that can help websites remember information about your visit, understand how visitors use the website, and provide certain functionality.

We may use cookies or similar technologies for purposes such as:

  • Maintaining website functionality.
  • Remembering preferences.
  • Understanding website usage.
  • Improving website performance.
  • Protecting the website against abuse and fraudulent activity.
  • Supporting analytics.
  • Supporting third-party services used on the website.

You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality of portions of the website.

Where required by applicable law, we will provide appropriate choices or notices regarding non-essential cookies and similar technologies.

6. How We Use Personal Information

We may use personal information for legitimate organizational purposes, including to:

  • Process donations and payments.
  • Register participants for programs and events.
  • Communicate with participants, parents, guardians, donors, volunteers, and community members.
  • Respond to questions and requests.
  • Provide information about programs, concerts, events, and activities.
  • Administer our programs and services.
  • Maintain participant and donor records.
  • Coordinate volunteers and community activities.
  • Provide requested services.
  • Process applications.
  • Maintain website functionality.
  • Improve our programs, website, and services.
  • Protect the security and integrity of our website and systems.
  • Detect and prevent fraud, abuse, or unauthorized activity.
  • Comply with legal and regulatory requirements.
  • Establish, exercise, or defend legal rights.
  • Carry out other purposes disclosed to you at the time information is collected or otherwise permitted by law.

7. Donations

When you make a donation to Crescendo, we may collect information necessary to process and document the donation.

Depending on your donation and the information you provide, this may include your name, contact information, donation amount, date of donation, payment-related transaction information, and any designation or message you provide.

We may use donor information to:

  • Process and acknowledge donations.
  • Maintain appropriate financial and organizational records.
  • Provide donation receipts or acknowledgments.
  • Communicate with donors.
  • Meet legal, accounting, tax, and reporting requirements.
  • Prevent fraudulent or unauthorized transactions.

We may also use donor contact information to provide information about Crescendo’s mission, programs, events, or opportunities to support our organization, subject to applicable law and your communication preferences.

8. Children’s Privacy

Crescendo Community Arts provides programs and activities that may involve children and young people.

We recognize that children’s personal information requires special care.

We do not knowingly seek to collect personal information from children through our general website for purposes unrelated to providing or administering our programs.

When personal information about a minor is necessary to register for or participate in a Crescendo program or activity, we may collect that information from or with the involvement of a parent, legal guardian, school, authorized organization, or other appropriate adult, as applicable.

Information collected about a child may include information necessary to administer participation in a program, such as:

  • Name.
  • Age or date of birth when necessary.
  • Parent or guardian information.
  • Program registration information.
  • Emergency contact information.
  • Relevant participation or scheduling information.
  • Other information reasonably necessary for the safe and effective administration of the program.

We do not sell children’s personal information.

We do not use children’s information for unrelated marketing purposes.

Where consent is required for the collection, use, publication, photography, recording, or other processing of a child’s information, we will seek the appropriate consent.

Parents and legal guardians may contact us with questions about information we maintain concerning their child or to request appropriate access, correction, or deletion, subject to applicable legal and operational requirements.

9. Photographs, Videos, and Recordings

Crescendo may photograph, record, or otherwise document concerts, rehearsals, performances, community events, and other activities.

Photographs, video, audio recordings, and similar media may be used for legitimate organizational purposes, such as:

  • Promoting Crescendo programs.
  • Sharing information about our mission and activities.
  • Publishing newsletters or annual reports.
  • Maintaining organizational records.
  • Sharing community achievements.
  • Promoting future events and programs.

We will obtain appropriate consent or authorization when required, particularly when identifiable children or minors are involved.

Where a separate media release or consent form is provided, that agreement will govern the applicable use of the participant’s image, likeness, voice, or recording.

If you have questions or concerns about a photograph, video, or recording involving you or your child, please contact us.

10. Communications

If you provide your email address or telephone number, we may use it to communicate with you about:

  • Donations.
  • Program registrations.
  • Events.
  • Schedule changes.
  • Administrative matters.
  • Requests or inquiries.
  • Volunteer activities.
  • Other services you have requested.

Where permitted by law, we may also send information about Crescendo programs, events, news, fundraising campaigns, or opportunities to support our mission.

You may opt out of certain promotional communications by following the unsubscribe instructions included in the communication or by contacting us.

Even if you opt out of promotional communications, we may continue to send necessary transactional or administrative communications.

11. How We Share Personal Information

Crescendo does not sell personal information.

We may share personal information when reasonably necessary to operate our organization and provide services, including with:

Service Providers

We may use trusted third-party providers to help us operate our website and organization. These providers may assist with:

  • Payment processing.
  • Website hosting.
  • Email delivery.
  • Event registration.
  • Form processing.
  • Data storage.
  • Analytics.
  • Website security.
  • Information technology.
  • Communications.

These providers may process personal information on our behalf and are expected to use it only for authorized purposes.

We may disclose information when reasonably necessary to:

  • Comply with applicable law.
  • Respond to lawful requests from government authorities.
  • Protect our rights or property.
  • Protect the safety of participants, users, employees, volunteers, or others.
  • Investigate fraud, abuse, or security incidents.
  • Establish, exercise, or defend legal claims.

Organizational Changes

If Crescendo undergoes a merger, restructuring, reorganization, dissolution, transfer of assets, or similar organizational change, personal information may be transferred as part of that process, subject to applicable law.

12. Third-Party Services

Our website may use or link to third-party services, including payment processors, social media platforms, analytics providers, event services, hosting providers, or other technology services.

These third parties may collect information directly from you or receive information necessary to provide their services.

Third-party services operate under their own privacy policies and terms. Crescendo does not control the privacy practices of independent third parties.

We encourage you to review the privacy policies of any third-party service you use through our website.

13. Payment Providers

Payments and donations may be processed through third-party payment providers.

The payment provider may collect information such as:

  • Name.
  • Billing information.
  • Payment method information.
  • Transaction amount.
  • Transaction date.
  • Device or technical information.
  • Fraud-prevention information.

Crescendo does not generally store complete payment card information on our own systems.

Payment providers may use your information to process transactions, prevent fraud, comply with applicable law, and provide their services.

14. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no website, electronic transmission, storage system, or security measure can be guaranteed to be completely secure.

Accordingly, while we work to protect your information, we cannot guarantee absolute security.

If we become aware of a security incident involving personal information, we will respond in accordance with applicable law.

15. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide services.
  • Maintain organizational records.
  • Process and document donations.
  • Meet accounting, tax, legal, and regulatory requirements.
  • Resolve disputes.
  • Enforce agreements.
  • Protect our legitimate interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably necessary, we may securely delete, destroy, anonymize, or otherwise dispose of it, subject to applicable legal and operational requirements.

16. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to certain personal information we maintain about you.
  • Request correction of inaccurate information.
  • Request deletion of certain information.
  • Request information about how your personal information is used or disclosed.
  • Opt out of certain communications.
  • Withdraw consent where processing is based on consent.
  • Exercise other rights provided by applicable law.

These rights may be subject to legal exceptions and limitations.

To make a privacy-related request, please contact us using the contact information provided below.

We may need to verify your identity before completing certain requests in order to protect your information.

17. Florida Residents

Crescendo Community Arts is located in Florida and may collect information from individuals who reside in Florida.

We will handle personal information in accordance with applicable federal and Florida law.

If Florida law provides you with specific privacy rights applicable to our organization or our processing of your information, you may contact us to exercise those rights.

18. California and Other State Residents

Depending on your state of residence and whether a particular privacy law applies to Crescendo, you may have additional privacy rights.

These rights may include rights concerning access, correction, deletion, portability, or opting out of certain forms of processing.

If you believe you have a privacy right under the law of your state, please contact us and identify the state in which you reside so that we can evaluate your request under applicable law.

19. International Visitors

Our website and services are primarily intended for users in the United States.

If you access the website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where Crescendo or its service providers operate.

Privacy laws in those locations may differ from the laws of your country of residence.

Our website may contain links to websites operated by third parties.

Crescendo is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of each website you visit.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal requirements, or organizational activities.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

If a change materially affects how we use personal information, we will provide additional notice when required by applicable law.

22. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your information is handled, please contact Crescendo Community Arts.

Crescendo Community Arts

Website: Crescendo Community Arts website

Email: Please use the current official Crescendo Community Arts contact email.

23. Acknowledgment

By using the Crescendo Community Arts website, you acknowledge that you have had an opportunity to review this Privacy Policy.

This Privacy Policy should be read together with our Terms and Conditions and any other notices or agreements provided in connection with specific programs, events, registrations, donations, or services.